Frequently Asked Questions

Why use a Mortgage Broker?
A Mortgage Broker is an expert in the mortgage market, trained to find customers a suitable mortgage.

With so much choice out there and so many deals, rates and incentives to wade through, searching for a mortgage can be overwhelming. A broker can filter out the best products for you, whatever your circumstances, saving you time and effort. They also act as a go-between for you and the lender, taking the stress out of organising a mortgage.
What does a Mortgage Broker do?
A Mortgage Broker does the hard work for you.

They will book an initial consultation to discuss your needs and what you can afford. Our brokers then search the whole market for the best deal to fit your requirements. You will be kept informed of what they have found, and they will advise which deals should be pursued. Once you understand the mortgage and are happy, our brokers will work to close the deal. You are not obliged to follow anything to completion - there are no fees* (*unless you're commercial) and you can withdraw from the process at any time.
Why Saffron Mortgage Brokers?
With over 150 years of experience in investments and mortgages and the establishment of Saffron IFA, Saffron are well-established as a provider of high-quality financial products. We believe that saving our customers time, effort and money sits at the heart of our ethos and Mortgage Broking comes as a natural development to our range of services. You can expect the best customer service and sound advice. It's something we've been providing for generations! Read About Us for more information.
Whose mortgages do you offer?
Everyone's! Our brokers view the entire market in their search for the best options for you. They are not affiliated to any lender and this independence allows them to recommend any product that fits your requirements, at the best rates.
The online tools on your site ask for information about my personal financial situation. Is your site secure?
Absolutely. The information you put into our online tools is not stored and cannot be accessed by anyone. It is used for instant calculations only. The only information that is sent to us comes from the quick enquiry form. This is treated in accordance with the Data Protection Act and deleted after the enquiry is answered.
Can you help me find insurance?
Yes. Insurance is a vital aspect of protecting your mortgage. Our brokers understand everything you will require and will be happy to help you find a suitable policy.
Will my broker need proof of my income and identify? What documents will I need?
You'll need to provide proof of identity such as a passport, full driving licence or birth certificate, and a marriage certificate for a married woman. You will also need proof of your earnings from your employer, or, if you are unemployed or self employed, appropriate documentation to demonstrate your income. Our broker may also require information surrounding your credit history, such as bank statements. All of these documents serve to give our brokers the fullest understanding of your requirements.
How can I contact Saffron Mortgage Brokers?
You can call us on 0845 600 7431. Alternatively, you can complete our Enquiry Form on the right hand side of the homepage. An adviser will call you back at a time to suit you. We are happy to discuss your requirements over the phone. Alternatively, you can make an appointment to visit a broker in your local branch of Saffron Building Society. We also provide home visits for a face-to-face, personal service.